Remote Field Engineer

Overview

We are seeking a Remote Field Engineer to ensure the optimal performance of Deeplisten collection systems across the U.S. and Canada, maintaining a reliability rate of 99% or better.

In Short

• Ensure optimal performance of collection systems.
• Maintain a reliability rate of 99% or better.
• Troubleshoot, repair, and upgrade hardware and software systems.
• Coordinate site relocations and maintain inventory.
• Respond to alerts and coordinate third-party maintenance.
• Be on-call for 24/7 support, including travel on short notice.
• Strong communication skills required.
• Ability to lift up to 150 pounds and work on rooftops.
• Maintain professional interactions with clients and vendors.
• A valid driver’s license is required.

Requirements

• Civilian or military technical training.
• Experience with PC hardware repairs and software installations.
• Strong problem-solving skills.
• Experience with RF reception and data communications.
• Ability to work under pressure.
• Strong interpersonal skills.
• Willingness to travel as needed.
• Ability to work independently and in a team.
• Attention to detail.
• Flexible schedule for on-call duties.

Benefits

• Opportunity to work remotely.
• Competitive salary.
• Comprehensive training provided.
• Flexible working hours.
• Supportive team environment.
• Travel opportunities across the U.S. and Canada.
• Health and wellness benefits.
• Professional development opportunities.
• Equipment provided for remote work.
• Paid time off and holidays.