Global Manager of Service and Lifecycle Consulting - Remote

Overview

The Global Manager of Service and Lifecycle Consulting at Motorola Solutions is a visionary leader responsible for optimizing service offerings and driving growth through innovative service models.

In Short

• Lead a global team focused on service and lifecycle consulting.
• Develop customer-specific service support plans.
• Provide strategic advisement on ASTRO 25 and Dimetra products.
• Drive competitive service strategies and mentor junior team members.
• Conduct complex financial analysis and build business cases.
• Collaborate with sales and service leadership for strategic alignment.
• Optimize global service delivery processes.
• Establish KPIs for service delivery and customer satisfaction.
• Foster a culture of excellence and continuous improvement.
• Engage with customers to ensure service offerings meet their needs.

Requirements

• Bachelor's Degree or 10 years of experience in engineering, services, or sales.
• Strong understanding of ASTRO 25 and Dimetra systems.
• Excellent communication skills across diverse audiences.
• Knowledge of XaaS business models.
• Experience in financial modeling and P&L concepts.
• Ability to influence and drive organizational change.
• Expertise in business case development.
• Strong relationship-building skills with internal and external stakeholders.
• Ability to consult on service strategies.
• Subject Matter Expert in service-related issues.

Benefits

• Incentive Bonus Plans
• Medical, Dental, Vision benefits
• 401K with Company Match
• 10 Paid Holidays
• Generous Paid Time Off Packages
• Employee Stock Purchase Plan
• Paid Parental & Family Leave
• Inclusive and accessible recruiting experience