Remote Otter LogoRemoteOtter

Manager, Consulting Services - Remote

Posted 9 hours ago
Sales / Business
Full Time
Worldwide

Overview

As a Manager, Consulting Services, you will lead a distributed team of highly experienced customer-facing consultants and engineers to deliver trusted expertise and drive customer outcomes.

In Short

  • Lead a team of consultants and engineers in cybersecurity solutions.
  • Deliver exceptional service quality aligned with business objectives.
  • Collaborate with sales teams to foster customer relationships.
  • Drive continuous service improvement for enhanced cybersecurity posture.
  • Participate in Quarterly Service Reviews and gather client feedback.
  • Manage resource planning and staffing for project milestones.
  • Oversee team utilization, revenue forecasting, and expenses.
  • Contribute to strategic alignment of Professional Services offerings.
  • Lead operations including hiring and career development.
  • Champion a customer-first approach across teams.

Requirements

  • 8+ years in professional services/consulting, with 3+ years in leadership.
  • Understanding of networking and security technologies.
  • Success in managing end-to-end project lifecycles.
  • Strong collaboration skills with cross-functional teams.
  • Excellent communication and executive presence.
  • Ability to translate complex concepts for diverse audiences.
  • Industry certifications (CISSP, PMP) are a plus.
  • Willingness to travel up to 10% for customer engagements.
  • Bachelor’s degree in a relevant technical discipline.

Benefits

  • Work in a mission-driven company focused on cybersecurity.
  • Collaborative culture that values trust and accountability.
  • Opportunity to shape the future of cybersecurity.
  • Engage in continuous learning and professional development.
  • Flexible work environment with remote opportunities.
  • Diverse and inclusive workplace.
  • Support for individuals with disabilities.
  • Competitive compensation and benefits package.
  • Access to cutting-edge security solutions and technologies.
  • Opportunity to make a tangible impact in the industry.
Palo Alto Networks logo

Palo Alto Networks

Palo Alto Networks is a leading cybersecurity company dedicated to protecting the digital way of life. With a mission to be the cybersecurity partner of choice, the company envisions a world where each day is safer and more secure. Palo Alto Networks fosters a culture of innovation and collaboration, valuing the unique contributions of every team member. The company emphasizes ongoing learning and personal well-being, offering a range of development programs and resources. Their Unit 42 Consulting team provides high-quality incident response, risk management, and digital forensic services, aiming to create a more secure digital world for clients of all sizes.

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