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Senior Technical Lead, Machine Learning Science - Remote

Posted 9 weeks ago
Data Analysis
Full Time
UK
£135,000 - £165,000/year

Overview

As a Senior Lead ML Scientist at Monzo, you will play a key role in optimizing Customer Operations and crafting a world-class support experience for millions of customers.

In Short

  • Lead technical work in developing and deploying advanced Machine Learning models.
  • Collaborate across teams to deliver impactful ML-based solutions.
  • Mentor less experienced ML practitioners.
  • Work end to end on real-time models.
  • Identify impactful areas for solution development.
  • Communicate ML concepts to non-technical colleagues.
  • Adapt to complex business problems.
  • Flexible working hours.
  • Relocation assistance available.
  • £1,000 annual learning budget.

Requirements

  • Multiple years of experience in Machine Learning.
  • Strong skills in SQL and Python.
  • Experience with deep learning and ML architectures.
  • Ability to tackle ambiguous business problems.
  • Passion for mentoring and sharing knowledge.
  • Experience in customer support and internal product spaces is a plus.
  • Experience with NLP tasks is a plus.
  • Commercial experience with microservices is a plus.

Benefits

  • Relocation support to the UK.
  • Visa sponsorship available.
  • Flexible working hours.
  • Annual learning budget of £1,000.
  • Support for work-from-home setup.
  • Inclusive and diverse work environment.
  • Opportunity to work with a large customer base.
  • Engaging interview process without trick questions.
  • Opportunity for career growth.
  • Access to various team members during the interview process.
Monzo logo

Monzo

Monzo is a UK-based digital bank on a mission to make money work for everyone. With a focus on financial health, Monzo aims to support customers, especially those facing financial difficulties, by providing accessible lending products and exceptional customer service. The company fosters a collaborative and empathetic work environment, encouraging its teams to innovate and improve customer experiences while meeting regulatory standards. Monzo values professional development and offers a range of benefits to its employees, including a learning budget and remote work support.

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