The Borrowing Operations Back Office Advisor plays a crucial role in supporting customers in financial difficulty by providing debt solutions and excellent customer service.
Monzo is a UK-based digital bank on a mission to make money work for everyone. With a focus on financial health, Monzo aims to support customers, especially those facing financial difficulties, by providing accessible lending products and exceptional customer service. The company fosters a collaborative and empathetic work environment, encouraging its teams to innovate and improve customer experiences while meeting regulatory standards. Monzo values professional development and offers a range of benefits to its employees, including a learning budget and remote work support.
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Jobs from Monzo:
Complaints Advisor
Fraud Investigator - Protect
Senior User Research Manager
Process Governance Analyst, Financial Crime Assurance
Offensive Security Manager
Monzo is a UK-based digital bank on a mission to make money work for everyone. With a focus on financial health, Monzo aims to support customers, especially those facing financial difficulties, by providing accessible lending products and exceptional customer service. The company fosters a collaborative and empathetic work environment, encouraging its teams to innovate and improve customer experiences while meeting regulatory standards. Monzo values professional development and offers a range of benefits to its employees, including a learning budget and remote work support.
Share This Job!
Save This Job!
Jobs from Monzo:
Complaints Advisor
Fraud Investigator - Protect
Senior User Research Manager
Process Governance Analyst, Financial Crime Assurance
Offensive Security Manager
The B2B CS Operations Manager will enhance customer satisfaction and optimize service costs at Hopper.
The B2B CS Operations Manager at Hopper will enhance customer satisfaction and optimize service costs by overseeing third-party call center operations.
The B2B CS Operations Manager will enhance customer satisfaction and optimize service costs at Hopper, acting as the liaison with third-party call centers.
The Manager, Service Operations (Back Office) at Hopper will oversee BPO performance and enhance customer satisfaction through effective management and communication.
The Manager, Service Operations (Back Office) at Hopper will oversee BPO performance and enhance customer satisfaction in a remote role.