Manager, RCM Performance Analytics - Remote

Overview

ModMed is hiring a driven Manager, RCM Performance Analytics to join our positive, passionate, and high-performing Revenue Cycle team focused on utilizing data-driven insights to enhance operational efficiency, drive revenue growth, and support informed decision-making across the organization.

In Short

• Manage and mentor a team of RCM Performance Analysts.
• Oversee the collection, analysis, and reporting of RCM performance metrics.
• Identify areas for improvement within the revenue cycle processes.
• Work closely with cross-functional teams to ensure alignment on client performance goals.
• Facilitate communication between billing, coding, finance, and operations teams.
• Contribute to the development of strategic plans for revenue cycle performance improvement.
• Design and implement training programs for staff on RCM metrics.
• Ensure the accuracy and reliability of RCM Performance Analysts data.
• Identify bottlenecks or inefficiencies in BOOST processes.
• Analyze patterns in claim denials and develop strategies to reduce them.

Requirements

• Bachelors degree preferred.
• 5 years RCM or performance analytics experience.
• Proven ability to lead and manage teams.
• Ability to analyze financial and operational data.
• Proficiency in data analysis tools (i.e. Excel, Google Sheets).
• Strong analytical skills to address complex issues.
• Exceptional written, verbal and interpersonal communication skills.
• Knowledge of medical billing/coding and healthcare business processes.
• Strong understanding of various insurance carriers.
• Experience working with global vendors.

Benefits

• Comprehensive medical, dental, and vision benefits.
• 401(k) with matching contributions.
• Generous Paid Time Off and Paid Parental Leave programs.
• Company paid Life and Disability benefits.
• Professional development opportunities.
• Global presence and in-person collaboration opportunities.
• Weekly catered breakfast and lunch.