Analyst, Revenue Operations - Data Operations - Remote

Overview

Mitratech is looking for an Analyst, Revenue Operations - Data Operations to join our Revenue Operations team. This role is focused on data quality initiatives and other Revenue Operations responsibilities. This role will be a part of the hub where all revenue generating operations come together working with Sales, Customer Success, Legal, Finance, Leadership, and other teams. This person will be a trusted partner and will make supporting recommendations on ways to improve the productivity and scale of the organization in a fast-paced environment.

In Short

• Proactive – identify trends and monitor the data quality of our CRM.
• Reactive – action day-to-day data challenges affecting our go-to-market teams.
• Perform reconciliations for data integrity and work with cross functional teams to correct discrepancies.
• Escalate items that negatively affect our data quality.
• Aid in data integrity and other Revenue Operations projects.
• Supports other Revenue Operations functions such as our Deal Desk and Order Management team during peak times (EOM/EOQ).
• Partner with sales, success, finance, legal and other teams to improve processes, control governance and ensure bookings are reported accurately.
• Support CRM & ERP enhancements and improvement.

Requirements

• Demonstrated experience with SFDC, CPQ, and Microsoft/Google suite.
• Experience in Data Operations, Revenue/Sales/Customer Success operations/analytics, Deal Desk, Order Management or any similar role.
• Experience working within Enterprise, SaaS, or high-tech company is ideal.
• Operationally minded, learn systems quickly and have a knack for applying technology and systems to processes.
• Excellent communication skills, verbal and written, and are just as comfortable gathering requirements from non-technical business users as you are communicating these requirements to others.
• Ability to prioritize and handle multiple requests simultaneously without sacrificing strategic thinking and tactical execution skills.
• Can build trust, be assertive when required, and shows initiative and enthusiasm.
• Assertiveness and ability to navigate ambiguity by constantly forming and testing hypotheses and making sure to validate all assumptions with data.
• Drives focus on simplifying complex solutions and processes.
• Excellent attention to detail.

Benefits

• Opportunity to work in a diverse and inclusive culture.
• Access to learning opportunities.
• Be part of a globally dispersed team.
• Work with leading-edge technologies.