Seasonal Marketplace Operations Specialist - Remote

Overview

The Seasonal Marketplace Operations Specialist role at Minted involves supporting third-party sellers, addressing their questions and issues, and ensuring a seamless experience on the marketplace platform.

In Short

• Remote seasonal role from September to December 2025.
• Primary contact for Minted’s 3P sellers.
• Resolve order issues and support sellers with product uploads.
• Act as a subject matter expert for the Mirakl platform.
• Monitor KPIs related to seller performance.
• Collaborate with Marketplace Operations leadership.
• Provide best-in-class seller experiences.
• Support marketing and inventory management efforts.
• Elevate complex issues to appropriate teams.
• Assist Customer Operations teams with marketplace-related inquiries.

Requirements

• 2-3 years of Customer Service experience.
• Strong technical skills and attention to detail.
• Experience in process building and documentation.
• Bonus points for experience with Mirakl and Salesforce.
• Experience as a seller in marketplace or dropship businesses.

Benefits

• Opportunity to work in a dynamic and fast-paced environment.
• Engage with a variety of stakeholders.
• Contribute to the growth of third-party marketplace operations.
• Gain experience in a leading marketplace platform.