Marketplace Operations Support Specialist - Remote

Overview

Prepared Hero is an innovative DTC ecommerce brand dedicated to equipping individuals with high-quality, reliable products for unexpected situations.

In Short

• Support daily operations within Amazon, Walmart, Target, and Home Depot marketplaces.
• Communicate with seller support to resolve listing issues.
• Handle compliance updates for product listings.
• Edit listing attributes and content via feed files.
• Upload new products and product bundles to each marketplace.
• Work closely with the Amazon media buyer.
• Ensure smooth operations within the account.
• Focus on customer-centric approaches.
• Contribute to a seamless shopping experience.
• Empower communities through education and preparedness.

Requirements

• Experience with Amazon and other e-commerce platforms.
• Strong communication skills.
• Ability to manage multiple tasks efficiently.
• Attention to detail in listing management.
• Familiarity with compliance standards.
• Proficient in using feed files for product listings.
• Team player with a proactive approach.
• Problem-solving skills.
• Ability to work remotely.
• Passion for e-commerce and customer service.

Benefits

• Work from home flexibility.
• Opportunity to be part of an innovative brand.
• Contribute to meaningful community empowerment.
• Collaborative team environment.
• Access to high-quality products.
• Professional growth opportunities.
• Supportive management.
• Competitive compensation.
• Health and wellness benefits.
• Dynamic work culture.