Director of Revenue Cycle Operations - Remote

Overview

The Director of Revenue Cycle Operations at Midi Health will lead the strategy and execution of revenue cycle management across a rapidly growing telehealth organization, focusing on operational excellence and cost efficiency.

In Short

• Lead RCM for a fast-growing women’s health company.
• Drive automation and AI adoption for a scalable revenue cycle.
• Collaborate with Clinical Ops, Product, and Engineering leaders.
• Set priorities and manage a growing team.
• Ensure compliance with payor policies and workflows.
• Identify opportunities for automation and AI in workflows.
• Support contracting and relationship management with payors.
• Drive improvements in cost-to-collect and vendor ROI.
• Oversee managers and set performance expectations.
• Translate operational needs into policies and training materials.

Requirements

• 8+ years in Revenue Cycle Management with leadership experience.
• Experience overseeing significant net service revenue.
• Required telehealth experience; Athenahealth expertise preferred.
• Skilled in vendor management and scaling teams.
• Strong analytical skills with RCM KPIs.
• Change management expertise.
• Bachelor’s degree required; advanced degree a plus.

Benefits

• Opportunity to lead in a high-growth environment.
• Work with innovative technologies like automation and AI.
• Be part of a mission-driven organization.
• Collaborate with cross-functional teams.
• Contribute to shaping the future of telehealth billing.