Underwriting Data Support Specialist - Remote

Overview

Western National Insurance Group is seeking a Support Specialist to provide administrative support to underwriters and agencies, enhancing the underwriting process and customer experience.

In Short

• Enters new business, renewals, and endorsements.
• Keeps accurate and current records in designated systems.
• Updates routine reports and understands information.
• Manually rates all lines of coverage as needed.
• Documents indexing and mailroom duties.
• Performs special projects and other duties as assigned.
• Seeks relevant information and answers to key questions.
• Gathers input and makes recommendations to solve problems.
• Acts according to customer experience standards.
• Contacts other internal departments and team members.

Requirements

• Good communication skills.
• Attention to detail.
• Effective oral and written communication skills.
• Ability to follow a process.
• Good time management skills.
• Customer service skills.
• High school diploma or equivalent.
• Proficient in core systems and office software.
• Relationship-building skills.

Benefits

• Medical, dental, and vision insurance options.
• Health Savings Accounts and Flexible Spending Accounts.
• 401(k) Plan with matching contributions.
• Wellbeing Program, including onsite fitness studio.
• Paid Time Off including holidays and vacation.
• 100% company-paid tuition reimbursement.
• Paid parental leave.
• Bonus opportunities.