System Administration Consultant - Remote

Overview

The System Administration Consultant is responsible for delivering implementation and ongoing managed services, training, and other professional offerings to new and existing customers. This role will assist clients with configuration needs, provide guidance on optimal product setup, and align solutions with client processes.

In Short

• Develop a strong understanding of the company’s software to educate clients.
• Partner with clients to develop and implement initiatives supporting their goals.
• Collect business requirements and implement changes within systems.
• Organize tasks to maximize productivity and meet project timelines.
• Create deliverables for clients and provide recommendations.
• Identify potential issues early and resolve them proactively.
• Support effective communication with stakeholders throughout projects.
• Provide proactive client service, addressing questions promptly.
• Contribute to knowledge sharing and service innovation initiatives.

Requirements

• Bachelor’s degree or equivalent work experience.
• 2–4 years of related experience in loan origination systems.
• Strong proficiency with Microsoft systems.
• Ability to work independently and collaborate on complex projects.
• Strong problem-solving and decision-making skills.
• Effective at building productive client relationships.
• Excellent verbal and written communication skills.
• Strong organizational skills for managing multiple projects.
• Comfort with remote presentations and group discussions.
• Knowledge of customer service principles and practices.

Benefits

• Professional development opportunities.
• Flexible working environment.
• Collaborative team culture.
• Opportunity to work with diverse clients.
• Access to company resources and tools.