System Administration Consultant - Remote

Overview

The System Administration Consultant is responsible for delivering implementation and ongoing managed services, training, and other billable professional offerings to new and existing customers. This role will assist clients with configuration needs and advise them on optimal product configuration and process design.

In Short

• Responsible for managing client relationships and configuration of company products.
• Educate clients on best practices and software capabilities.
• Collect business requirements and implement changes in client systems.
• Organize tasks to maximize productivity and adhere to project schedules.
• Utilize tools and methodologies to create deliverables for clients.
• Identify potential issues and facilitate resolutions proactively.
• Participate in knowledge sharing and product/service innovation.
• Support internal and external stakeholder communications.
• Manage multiple projects simultaneously with strong organization skills.
• Demonstrate effective presentation skills in remote settings.

Requirements

• Bachelor’s degree or equivalent work experience.
• 2-4 years of related experience in loan or account origination systems.
• Strong proficiency in Microsoft Systems.
• Ability to build productive working relationships.
• Effective verbal and written communication skills.
• Knowledge of customer service principles.
• Teamwork attitude and flexibility in managing responsibilities.
• Strong organization skills.

Benefits

• Engaging work environment with opportunities for innovation.
• Professional development and training opportunities.
• Supportive team culture.
• Flexible working hours.
• Access to company resources and tools for success.