Remote Otter LogoRemoteOtter

Spanish Speaking Customer Service Representative - Remote

Posted 8 weeks ago
Customer Service
Full Time
Greece

Overview

Mercier Consultancy is seeking a dynamic Spanish Speaking Customer Service Representative for our Online Streaming Service Department. In this key role, you will cater to our Spanish-speaking customers, helping them navigate our online streaming services with ease and efficiency. Your ability to connect with clients in their preferred language will play a crucial role in enhancing their viewing experience.

In Short

  • Provide exceptional customer service in Spanish via phone, email, and chat regarding our online streaming services
  • Troubleshoot technical issues and offer solutions to enhance user experience
  • Guide customers through setup processes, subscription questions, and content inquiries
  • Maintain a comprehensive record of interactions and resolutions in our CRM system
  • Collaborate with technical support and content teams to resolve more complex customer issues
  • Gather and relay customer feedback for continuous service improvement
  • Stay updated on current trends in online streaming and service changes

Requirements

  • Fluency in Spanish
  • Strong communication skills
  • Experience in customer service
  • Technical troubleshooting skills
  • Familiarity with CRM systems
  • Ability to work in a fast-paced environment

Benefits

  • Competitive salary
  • Flexible working hours
  • Opportunity for career growth
  • Work in a dynamic team environment
Mercier Consultancy logo

Mercier Consultancy

Mercier Consultancy is a dynamic and customer-focused organization dedicated to providing exceptional support to its clients. With a commitment to enhancing the customer experience, the company seeks to hire a German Speaking Customer Care Specialist to join its remote team based in Greece. Mercier Consultancy values effective communication and professionalism, ensuring that its employees are well-trained and equipped to handle client inquiries and concerns. The company fosters a collaborative environment, encouraging team members to work together to resolve issues and improve service quality. By prioritizing a customer-centric approach, Mercier Consultancy aims to make a positive impact on the experiences of its German-speaking clients.

Share This Job!

Save This Job!

Similar Jobs:

Mercier Consultancy logo

Spanish Speaking Customer Service Representative - Remote

Mercier Consultancy

7 weeks ago

Join Mercier Consultancy as a Spanish Speaking Customer Service Representative to provide exceptional support to Spanish-speaking customers in the e-commerce sector.

Worldwide
Full-time
Customer Service
Patrique Mercier Recruitment Nordic logo

Spanish Speaking Customer Service Representative - Remote

Patrique Mercier Recruitment Nordic

7 weeks ago

Join our team as a Spanish Speaking Customer Service Representative in the Car Rental Department, assisting customers with their rental needs.

Greece
Full-time
Customer Service
Patrique Mercier Recruitment Nordic logo

Spanish Speaking Customer Service Representative - Remote

Patrique Mercier Recruitment Nordic

7 weeks ago

Join our team as a Spanish Speaking Customer Service Representative to assist clients in reporting suspicious activities and provide exceptional support in the Anti-Financial Crime Unit.

Greece
Full-time
Customer Service
Patrique Mercier Recruitment Nordic logo

Spanish Speaking Customer Service Representative - Remote

Patrique Mercier Recruitment Nordic

7 weeks ago

Join our E-commerce Department as a Spanish Speaking Customer Service Representative to assist customers with their inquiries and enhance their shopping experience.

Greece
Full-time
Customer Service
Patrique Mercier Recruitment Nordic logo

Spanish Speaking Customer Service Representative - Remote

Patrique Mercier Recruitment Nordic

7 weeks ago

Join our team as a Spanish Speaking Customer Service Representative to assist clients with their travel inquiries and provide exceptional service.

Greece
Full-time
Customer Service