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Czech Speaking Customer Service Representative - Remote

Posted Yesterday
Customer Service
Full Time
Czechia

Overview

Mercier Consultancy is delighted to present a fantastic opportunity for Czech Speaking Customer Service Representatives to join our team in Greece! This position comes with a fully paid relocation package, allowing you to start your new adventure in a captivating country. In this role, you will provide exceptional support to our Czech-speaking customers, ensuring their experiences with our services are nothing short of excellent.

In Short

  • Assist Czech-speaking customers via phone, email, and chat
  • Respond to inquiries regarding our products and services promptly
  • Document customer interactions accurately in our CRM system
  • Collaborate with team members to resolve customer concerns
  • Provide detailed information about product features and updates
  • Gather customer feedback to improve service quality
  • Participate in regular training to enhance knowledge of products and services

Requirements

  • Proficiency in Czech
  • Strong communication skills
  • Experience in customer service is a plus
  • Ability to work in a team environment
  • Problem-solving skills
  • Familiarity with CRM systems
  • Willingness to relocate to Greece

Benefits

  • Fully paid relocation package
  • Opportunity to work in a beautiful country
  • Comprehensive training provided
  • Supportive team environment
  • Competitive salary
Mercier Consultancy logo

Mercier Consultancy

Mercier Consultancy is a dynamic and customer-focused organization dedicated to providing exceptional support to its clients. With a commitment to enhancing the customer experience, the company seeks to hire a German Speaking Customer Care Specialist to join its remote team based in Greece. Mercier Consultancy values effective communication and professionalism, ensuring that its employees are well-trained and equipped to handle client inquiries and concerns. The company fosters a collaborative environment, encouraging team members to work together to resolve issues and improve service quality. By prioritizing a customer-centric approach, Mercier Consultancy aims to make a positive impact on the experiences of its German-speaking clients.

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