Czech Speaking Customer Service Representative - Remote

Overview

The House of Mercier is an innovative recruitment agency dedicated to matching talented individuals with exciting career opportunities across the world. We are currently seeking a motivated and skilled individual for the position of Czech Speaking Customer Service Representative for a leading tech company based in Greece. This role offers a unique opportunity for those who are passionate about technology and customer service, providing support to a diverse clientele. As a representative of our client, you will engage with customers to address their inquiries and provide assistance, ensuring a premium customer experience. You will become part of a dynamic team that believes in personal growth and professional development. By joining us, you will not only enhance your career but also immerse yourself in a vibrant culture while working within one of the most picturesque countries in Europe. If you are a fluent Czech speaker with a desire to work in a fast-paced environment surrounded by cutting-edge technology, this position could be the perfect fit for you. Take the next step in your career with The House of Mercier and join us in making impactful connections between remarkable talent and great companies.

In Short

• Provide exceptional customer service to Czech-speaking customers via phone, email, and chat.
• Handle customer inquiries, complaints, and issues in a professional manner.
• Assist customers in troubleshooting technical problems related to products and services.
• Ensure timely resolution of customer concerns to enhance customer satisfaction.
• Maintain accurate records of customer interactions and transactions.
• Collaborate with team members to improve service processes and customer experience.
• Stay updated on product knowledge and new features to provide accurate information to customers.

Requirements

• Fluent in Czech.
• Strong communication skills.
• Ability to troubleshoot technical issues.
• Experience in customer service preferred.
• Ability to work in a fast-paced environment.
• Team player with a positive attitude.

Benefits

• Opportunity for personal and professional growth.
• Work in a vibrant culture in Greece.
• Engagement with cutting-edge technology.