Slovak Speaking Consultant - Remote

Overview

The House of Mercier invites you to explore an exciting opportunity to work in Greece as a Slovak Speaking Consultant. Our company is a leading recruitment agency dedicated to connecting talented individuals with exceptional career opportunities globally. In this role, you will leverage your language skills to assist with various client needs, helping to facilitate job placements and career transitions for Slovak-speaking professionals in Greece. Offering a fully paid relocation package, we ensure that the move to this beautiful country is smooth and stress-free, allowing you to focus on making a positive impact in your new position.

In Short

• Provide exceptional customer support to Slovak-speaking clients through various channels, including phone, email, and chat.
• Respond promptly to customer inquiries and resolve issues effectively to ensure a high level of satisfaction.
• Maintain a thorough understanding of the company’s products and services to provide accurate assistance.
• Document all customer interactions in the company’s CRM system for accurate tracking.
• Collaborate with team members to enhance service quality and customer experience.
• Engage in ongoing training sessions to keep skills updated and improve service delivery.
• Provide feedback on customer trends and contribute ideas for process improvement.

Requirements

• Fluency in Slovak and English.
• Strong communication skills.
• Experience in customer support or a related field.
• Proficiency in using CRM systems.
• Ability to work in a team environment.
• Problem-solving skills.
• Willingness to undergo training.

Benefits

• Fully paid relocation package.
• Opportunity to work in a beautiful country.
• Supportive team environment.
• Ongoing training and development.
• Competitive salary and benefits package.