Portuguese Speaking Customer Support Specialist - Remote

Overview

Mercier Consultancy Bulgaria is thrilled to offer exciting job opportunities for Portuguese Speaking professionals in Greece! We are seeking dedicated individuals fluent in Portuguese to join our vibrant team and provide outstanding customer support. This role includes a competitive salary of 2000 Euros per month and comes with a fully paid relocation package, allowing you to experience the beauty and culture of Greece without the stress of moving. As a member of our team, you will assist clients in navigating their inquiries while delivering an exceptional customer experience.

In Short

• Provide exceptional customer service to Portuguese-speaking clients through phone, email, and live chat.
• Assist customers with their inquiries and concerns, offering solutions and support in a timely manner.
• Document customer interactions accurately, ensuring comprehensive records are maintained.
• Work collaboratively with team members to resolve complex situations and improve service quality.
• Participate in ongoing training to stay informed about products and enhance your customer service skills.
• Contribute positively to team dynamics and the overall working environment.

Requirements

• Fluency in Portuguese is mandatory.
• Excellent communication skills.
• Ability to work in a team-oriented environment.
• Strong problem-solving skills.
• Previous experience in customer service is a plus.
• Willingness to relocate to Greece.

Benefits

• Competitive salary of 2000 Euros per month.
• Fully paid relocation package.
• Opportunity to work in a vibrant and multicultural environment.
• Comprehensive training and development opportunities.
• Supportive team atmosphere.