Icnea is a customer service-oriented company that specializes in providing support to clients in the tourism sector, particularly in Portugal. The company focuses on delivering effective and personalized assistance, ensuring that customer inquiries and requests are resolved efficiently. Icnea values communication and empathy, seeking to enhance the user experience through training and support in the use of management software and online distribution platforms. With a commitment to employee well-being, Icnea offers flexible working hours, remote work options, and various benefits, including medical insurance and professional development opportunities.