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Portuguese Customer Support Specialist - Remote

Posted 4 weeks ago
Customer Service
Freelance
Brazil

Overview

Luna Socks is an e-commerce company that manufactures custom socks for pet lovers. As we expand our presence in Portuguese-speaking countries, we are looking for a part-time customer support specialist who is fluent in Portuguese on a freelancing basis.

In Short

  • Respond to customer inquiries in Portuguese, providing timely and helpful assistance.
  • Identify and reach out to potential influencers for collaboration opportunities.
  • Enhance the overall wording and content on the website to ensure clarity and appeal to the Portuguese market.

Requirements

  • Native Portuguese speaker with fluency in English.
  • Experience with social media management, particularly on Instagram.
  • Available for approximately 2 hours per day on a freelance basis.
  • Preferred: Experience in customer support and familiarity with Shopify.

Benefits

  • Flexible working hours.
  • Work from anywhere.
  • Opportunity to contribute to a growing company.
Luna Socks logo

Luna Socks

Luna Socks is an innovative e-commerce startup specializing in custom pet socks, where customers can upload images of their beloved pets to create unique, high-quality socks. As the leading brand in its sector across Europe, Luna Socks is actively expanding into new markets, including Latin America. The company is dedicated to providing exceptional customer service and maintaining a positive brand image, ensuring that every customer interaction reflects its core values.

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