Danish-Speaking Transportation Customer Service Expert - Remote

Overview

Mercier Consultancy is pleased to announce a unique opportunity for Danish-Speaking Transportation Customer Service Experts to join our dynamic team remotely from Greece. In this crucial role, you will engage with Danish-speaking clients and provide outstanding support for their transportation inquiries. If you have a passion for customer service and are fluent in Danish, we encourage you to apply!

In Short

• Handle inquiries from Danish-speaking customers about transportation services, options, and bookings through various channels.
• Offer accurate assistance regarding bookings, cancellations, and potential rescheduling of services.
• Effectively manage customer complaints and resolve issues.
• Document customer interactions accurately in our systems.
• Collaborate with team members to enhance customer experiences.
• Remain knowledgeable about transportation policies and industry developments.
• Collect and analyze customer feedback to improve service quality.

Requirements

• Fluency in Danish.
• Strong communication skills.
• Experience in customer service.
• Ability to manage complaints effectively.
• Familiarity with transportation services is a plus.

Benefits

• Work remotely from Greece.
• Dynamic team environment.
• Opportunities for professional growth.