Organizational Performance Specialist - Remote

Overview

The Organizational Performance Specialist at Mental Health Connecticut (MHC) plays a crucial role in supporting the agency’s training, accreditation, and electronic health record processes, ensuring that the organization meets its performance goals.

In Short

• Full-time position, mainly remote with monthly office visits.
• Support the Organizational Performance Manager with administrative tasks.
• Act as a liaison between staff and office systems.
• Exceptional skills in technology, organization, and communication required.
• Conduct quality control checks on clinical data.
• Create training materials and deliver training sessions.
• Assist with agency reports and data management.
• Maintain data standards and compliance with regulations.
• Collaborate with providers on system performance.
• Participate in accreditation processes.

Requirements

• Associate’s Degree or equivalent experience in a clinical setting preferred.
• Advanced proficiency in Microsoft 365 tools.
• Experience with EHR/EMR systems is a plus.
• Strong attention to detail and communication skills.
• Ability to manage multiple projects independently.
• Understanding of data entry processes and best practices.
• Valid CT driver's license required.
• Optimistic demeanor and adaptability to change.

Benefits

• Medical and Dental insurance with cost-sharing.
• Voluntary Vision insurance.
• Company paid Life and Long Term Disability insurance.
• Employee Assistance Program (EAP).
• 403(b) Retirement Plan with company match.
• Generous paid time off policy.