TDS Operations Analyst II - Remote

Overview

The TDS Operations Analyst II is responsible for executing complex transactions, improving service delivery, and supporting operational excellence within TD Securities.

In Short

• Execute complex transactions and overrides accurately.
• Identify and document process exceptions.
• Coordinate with partners on key initiatives.
• Provide analysis of operational issues and suggest improvements.
• Maintain working relationships with customers.
• Support the completion of business processes according to SLAs.
• Contribute to team knowledge and training.
• Ensure compliance with regulations and risk management.
• Act as a project lead for small-scale initiatives.
• Participate in personal and team development activities.

Requirements

• Undergraduate degree or college diploma.
• 3+ years of relevant experience.
• Sound knowledge of business processes and procedures.
• Ability to analyze and report on operational issues.
• Strong communication and teamwork skills.
• Experience in risk management practices.
• Ability to lead small initiatives.
• Commitment to personal development and training.
• Understanding of regulatory requirements.
• Proficient in customer service and support.

Benefits

• Competitive salary and variable compensation.
• Health and well-being benefits.
• Savings and retirement programs.
• Paid time off and banking benefits.
• Career development opportunities.
• Training and onboarding support.
• Access to mentoring programs.
• Inclusive and diverse work environment.
• Employee recognition programs.
• Community engagement initiatives.