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Associate Vice President Operational Excellence / F2B - Remote

Posted 2 days ago
Project Management
Full Time
Canada
$145,000 - $200,000 CAD/year

Overview

The Associate Vice President of Operational Excellence / F2B will lead cross-functional teams to drive operational improvements and business value through comprehensive assessments of TD's operating model.

In Short

  • Lead end-to-end delivery of F2B engagements across segments.
  • Work with SVP-level executives and stakeholders.
  • Translate complex data into actionable insights.
  • Facilitate workshops and interviews to surface root causes.
  • Coach F2B practitioners in delivery quality and stakeholder management.
  • Ensure consistency in storytelling and methodology application.
  • Navigate ambiguity with composure.
  • Deliver high-quality engagement outcomes.
  • Impact process performance and customer experience.
  • Support colleague development and training initiatives.

Requirements

  • 7+ years of experience in transformation or process improvement.
  • Proven ability to influence SVP-level executives.
  • Excellent problem-solving and storytelling skills.
  • Strong facilitation and communication capabilities.
  • Experience in fast-paced, ambiguous environments.
  • Background in financial services or risk management preferred.
  • Ability to coach and guide teams without formal authority.
  • Comfort with navigating complex stakeholder landscapes.
  • Experience in consulting is a plus.
  • Commitment to diversity and inclusion in the workplace.

Benefits

  • Competitive salary and variable compensation.
  • Health and well-being benefits.
  • Savings and retirement programs.
  • Paid time off and banking benefits.
  • Career development and mentorship programs.
  • Recognition programs for performance.
  • Support for financial, physical, and mental well-being.
  • Inclusive workplace culture.
  • Opportunities for professional growth.
  • Commitment to community engagement and sustainability.
Meloche Monnex logo

Meloche Monnex

The Toronto-Dominion Bank (TD) is one of the world's leading global financial institutions and the fifth largest bank in North America by branches. With a commitment to delivering legendary customer experiences, TD serves over 27 million households and businesses across Canada, the United States, and globally. The bank employs more than 95,000 colleagues who are dedicated to enriching the lives of customers, communities, and each other. Guided by the vision to 'Be the Better Bank,' TD focuses on innovation and enhancing customer experience while providing growth opportunities and skill development for its employees. The bank is also committed to diversity, equity, and inclusion, fostering an environment where all colleagues can thrive and contribute to a more sustainable future through initiatives like the TD Ready Commitment.

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