Customer Success Manager (Mekari Talenta) - Remote

Overview

The Customer Success Manager at Mekari Talenta will focus on maintaining high levels of customer engagement and satisfaction, driving product adoption, and acting as the voice of clients.

In Short

• Maintain high levels of customer engagement and satisfaction.
• Drive product adoption and act as the voice of clients.
• Spot and correct issues affecting customer satisfaction.
• Facilitate periodic reviews with customers.
• Gather feedback and work with the product team.

Requirements

• 3+ years of relevant experience in Customer Success or account management.
• Background in Accounting, Business, or Marketing preferred.
• Driven and self-motivated individual.
• Eager to learn and adapt.
• Excellent problem-solving and communication skills.

Benefits

• Competitive salary + daily allowance.
• Premium private health insurance.
• Flexible working hours and remote work culture.
• Annual and unpaid leaves from day 1.
• Notebook Ownership Program.