Remote Otter LogoRemoteOtter

Customer Success Manager (Mekari Talenta) - Remote

Posted 8 weeks ago

Overview

The Customer Success Manager at Mekari Talenta will focus on maintaining high levels of customer engagement and satisfaction, driving product adoption, and acting as the voice of clients.

In Short

  • Maintain high levels of customer engagement and satisfaction.
  • Drive product adoption and act as the voice of clients.
  • Spot and correct issues affecting customer satisfaction.
  • Facilitate periodic reviews with customers.
  • Gather feedback and work with the product team.

Requirements

  • 3+ years of relevant experience in Customer Success or account management.
  • Background in Accounting, Business, or Marketing preferred.
  • Driven and self-motivated individual.
  • Eager to learn and adapt.
  • Excellent problem-solving and communication skills.

Benefits

  • Competitive salary + daily allowance.
  • Premium private health insurance.
  • Flexible working hours and remote work culture.
  • Annual and unpaid leaves from day 1.
  • Notebook Ownership Program.

Similar Jobs:

Mekari logo

Customer Success Manager (Mekari Qontak) - Remote

Mekari

8 weeks ago

Join Mekari Qontak as a Customer Success Manager to enhance customer satisfaction and drive product adoption.

Customer Success
SaaS
Account Management
Customer Satisfaction
Jakarta, Indonesia
Full-time
Customer Service
Samsara logo

Customer Success Manager - Remote

Samsara

21 hours ago

The Customer Success Manager will enhance customer experience and support service solutions at Samsara, a leader in IoT data for physical operations.

Customer Success
Customer Service
Communication Skills
Problem Solving
Mexico
Full-time
Customer Service
Owner logo

Customer Success Manager - Remote

Owner

23 hours ago

Join Owner.com as a Customer Success Manager to drive customer engagement and retention in a fully remote role.

Customer Success
Account Management
Sales
B2B2C
USA
Full-time
Customer Service
80000 - 90000 USD/year
OXIO Corporation logo

Customer Success Manager - Remote

OXIO Corporation

Yesterday

Join OXIO as a Customer Success Manager, responsible for managing key customer relationships and promoting telecom services.

Customer Success
Sales
Telecom
SaaS
USA
Full-time
Sales / Business

D.C.N

Customer Success Manager - Remote

Dodge Construction Network

Yesterday

The Customer Success Manager will enhance customer experience and retention for new SMB customers through proactive engagement and support.

Customer Success
SaaS
Account Management
Customer Engagement
USA
Full-time
Customer Service
$50,000 - $65,000/year