Remote Otter LogoRemoteOtter

Client Onboarding Specialist - Nurse - Remote

Posted 3 weeks ago
Customer Service
Full Time
USA
$80,000.00 - $100,000.00/year

Overview

The Client Onboarding Specialist will play a key role in helping clients transition to ALIS software, focusing on the healthcare sector.

In Short

  • Consult on Resident Assessments for the ALIS Resident Evaluation Tool.
  • Manage and maintain Electronic Medical Records (EMR).
  • Train clinicians on using the ALIS evaluation tool.
  • Assist clients with ALIS-related clinical issues.
  • Create customized project plans for client onboarding.
  • Travel required for client visits and training.
  • Work arrangements include in-office, hybrid, or remote options.
  • Must have previous experience in SaaS onboarding within healthcare.
  • Strong project management skills are essential.
  • Relationship-oriented with a focus on client satisfaction.

Requirements

  • Current Licensed Practical Nurse, Registered Nurse, or Nurse Practitioner.
  • 2+ years in EHR or clinical SaaS implementation.
  • Experience with G-Suite and CRM systems.
  • Strong communication and organizational skills.
  • Ability to travel for client visits.
  • Technologically savvy and solution-oriented.
  • High integrity and commitment to client relationships.
  • Ability to adapt to changing plans.
  • Interest in helping communities through technology.
  • Experience in project management.

Benefits

  • 8 Company Holidays.
  • 2 Floating Holidays.
  • 10 days of PTO (Year 1).
  • Subsidized medical, dental, and vision insurance.
  • 401k Plan with up to 4% matching.
  • Paid parental leave.
  • Company bonus pool.
  • Employee Assistance Fund.
  • Referral bonuses.
  • Life insurance policy subsidized by the company.
Medtelligent logo

Medtelligent

Medtelligent, through its flagship product ALIS (Assisted Living Intelligent Solutions), is a leading provider of software specifically designed for the assisted living industry. As a purpose-driven healthcare technology company, Medtelligent is dedicated to innovation and solving real-world problems through technology. The company fosters a collaborative and growth-oriented culture, emphasizing the importance of making a positive impact in the lives of clients and their families. Employees are encouraged to embrace challenges, communicate effectively, and continuously improve their skills and solutions.

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