Remote Service Representative

Overview

At Meadow, we’re reimagining end-of-life care - a $23B industry untouched by modern software or service thinking. In under a year, we became the largest cremation provider in Los Angeles, with 90+ NPS and hundreds of families served monthly. Now we’re scaling across the U.S. and hiring globally.

We believe great people live everywhere. Our team works across continents and time zones, grounded by shared values: high standards, deep empathy, and a drive to do work that matters.

In Short

• Remote-first, global team — work from anywhere, be trusted to deliver
• Fair, transparent compensation — competitive pay, benchmarked globally.
• High expectations, high support — we invest in training and growth
• Respect and humanity — no burnout culture, no hero worship
• Real-world impact — your work supports families when it matters most.

Requirements

• 2+ years of experience in customer-facing, operations, or hospitality roles - especially in environments where empathy and execution were equally important.
• Clear, calm communicator who builds trust quickly, whether over the phone, email, or text.
• Strong multitasker — able to move quickly while maintaining accuracy and attention to detail.
• Accountable and proactive: you take ownership, close the loop, and surface issues early.
• Energized by our mission and excited about the opportunity to help shape something new in a category that truly needs it.

Benefits

• PTO, 10 Paid Holidays, Paid Training, Fully remote
• Global collaboration: Work with teammates around the world.
• Career Growth in Sales & Tech: A chance to grow your career in sales and tech while helping build something meaningful
• Purpose-driven work: Make a real difference during one of life’s most meaningful transitions
• Supportive, growth-minded team – Bring your sales drive and eagerness to learn; we’ll support you every step of the way