Documentation Specialist - Remote

Overview

The Documentation Specialist plays a crucial role in ensuring that death certificates are accurately processed, allowing families to focus on their needs during a difficult time.

In Short

• Fully remote position allowing work from anywhere.
• Contact physicians and medical facilities to obtain necessary information.
• Review and document medical information according to state regulations.
• Manage multiple cases and ensure deadlines are met.
• Communicate empathetically with families during challenging times.
• Work with various tools including HubSpot, Aircall, and Slack.
• Requires 2+ years of relevant experience in office administration or healthcare.
• Focus on precision and persistence in documentation.
• Support families through effective communication.
• Join a supportive and growth-minded team.

Requirements

• 2+ years in office administration, healthcare, or detailed documentation roles.
• Comfortable making follow-up calls in busy medical environments.
• Strong case management skills with attention to detail.
• Ability to communicate with empathy and clarity.
• Motivated by impactful work.

Benefits

• Remote-first work culture.
• Competitive compensation.
• PTO and 10 paid holidays.
• Paid training opportunities.
• Collaborate with a global team.
• Work that makes a real difference.