Documentation Specialist - Remote

Overview

As a Documentation Specialist, you will work with doctors, medical facilities, and families to ensure death certificates are completed accurately and filed on time.

In Short

• Contact physicians and medical facilities to obtain accurate information.
• Review, verify, and document medical information according to regulations.
• Manage multiple cases simultaneously and ensure timely updates.
• Work closely with the Filing Specialist to meet deadlines.
• Support families by keeping them informed throughout the process.
• Work independently while coordinating with a distributed team.
• Utilize modern tools for organization and communication.
• Provide professional, persistent, and sensitive communication.
• Maintain precise records and documentation.
• Be part of a remote-first, global team.

Requirements

• 2+ years of experience in office administration or related fields.
• Comfortable making follow-up calls in busy medical environments.
• Able to manage multiple cases and meet strict deadlines.
• Skilled at explaining requirements and documenting information.
• Quick learner of modern tools like Notion, Slack, and Aircall.

Benefits

• Remote work flexibility.
• Competitive compensation.
• PTO and paid holidays.
• Paid training opportunities.
• Supportive, growth-minded team culture.
• Purpose-driven work that makes a real difference.