Remote Service Representative

Overview

As a Remote Service Representative at Meadow, you will support families during the cremation process with empathy and professionalism, ensuring every case is handled with care.

In Short

• Work remotely from anywhere in the world
• Respond to inbound calls, texts, and emails from families
• Coordinate transportation and manage documentation
• Collaborate with internal teams and external partners
• Maintain accurate records and document clearly
• 2+ years of experience in customer-facing roles
• Strong multitasking and communication skills required
• Weekend availability is required
• Competitive pay and supportive team environment
• Opportunity for meaningful growth in a fast-paced startup

Requirements

• 2+ years of experience in customer-facing, operations, or hospitality roles
• Clear, calm communicator who builds trust quickly
• Strong multitasker with attention to detail
• Accountable and proactive in ownership of tasks
• Energized by the mission to help families

Benefits

• Fully remote work environment
• PTO and 10 paid holidays
• Paid training and support for growth
• Collaborate globally with teammates
• Make a real difference during meaningful transitions