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Documentation Specialist - Remote

Posted 2 days ago
Writing
Full Time
USA

Overview

Join KYNY Group as a Documentation Specialist, where you'll play a pivotal role in maintaining and enhancing our comprehensive documentation library. In this key position, you will collaborate with cross-functional teams to create, update, and manage technical documents that support our innovative projects.

In Short

  • Develop and maintain comprehensive documentation for company products, services, and processes.
  • Collaborate with subject matter experts to gather and verify technical information and ensure accuracy.
  • Edit, proofread, and ensure consistency and clarity in all written materials.
  • Manage document revisions and updates, maintaining version control and ensuring easy access for team members.
  • Create visual aids, such as diagrams and charts, to enhance understanding of complex information.

Requirements

  • Bachelor's degree in English, Technical Writing, Communications, or a related field is preferred.
  • Minimum of 1 year of experience in technical documentation or a similar role is preferred.
  • Proficiency in using documentation tools such as Adobe FrameMaker, Microsoft Word, and content management systems.
  • Strong attention to detail and exceptional organizational skills.
  • Excellent written and verbal communication abilities.

Benefits

  • Fully remote work flexibility.
  • Competitive pay.
  • Opportunities for growth and advancement.
  • Supportive team environment.

K.G

KYNY Group

KYNY Group is a forward-thinking organization dedicated to delivering exceptional customer service. The company fosters a supportive and innovative work environment, valuing the skills and growth of its employees. As a Customer Service Associate, team members play a crucial role in ensuring client satisfaction by providing prompt and efficient assistance. With a focus on continuous improvement and excellence, KYNY Group offers opportunities for professional development and advancement, making it an ideal place for individuals passionate about customer service.

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