Certificate Filing Assistant - Remote

Overview

As a Certificate Filing Assistant, you’ll follow up with doctors, medical facilities, and families to ensure death certificates are filed accurately and on time, serving as a steady advocate during a sensitive process.

In Short

• Gather information by reaching out to doctors and medical staff.
• Verify and document medical information in line with state requirements.
• Track multiple cases, identify bottlenecks, and coordinate timelines.
• Bring at least 1 year of experience in office administration or related fields.
• Comfortable making follow-up calls in busy medical offices.
• Able to manage multiple cases and meet strict deadlines.
• Skilled at explaining requirements and documenting information.
• Quick to learn and use modern tools like Notion, Slack, and Aircall.
• Work remotely full-time, Monday to Friday during US business hours.
• Help families during a critical moment in their lives.

Requirements

• 1 year of experience in office administration or deathcare services.
• Professional and solution-oriented communication skills.
• Ability to manage multiple cases and maintain accurate records.
• Empathetic listening and clear documentation skills.
• Proficiency in modern organizational tools.

Benefits

• Fully remote work environment.
• 10 days of PTO plus US holidays off.
• Opportunity to shape the future of the end-of-life industry.
• Meaningful impact on families during critical times.
• Personal and professional growth opportunities.
• Learn from experienced leaders in a collaborative culture.