Marketing Program Manager – Customer Engagement Europe - Remote

Overview

The Marketing Program Manager – Customer Engagement will lead the development of a comprehensive customer engagement strategy at Medtronic, focusing on building relationships and enhancing customer loyalty within the Electrophysiology field.

In Short

• Develop and execute a holistic customer engagement strategy.
• Engage healthcare professionals in product development through upstream collaboration.
• Orchestrate pre-launch engagement programs and drive post-launch advocacy.
• Lead planning and execution of large-scale events and congresses.
• Collaborate with training teams to create impactful educational programs.
• Act as a liaison between global and European teams for seamless execution.
• Manage multiple high-visibility projects ensuring timely delivery.
• Enhance engagement frameworks for efficiency.
• Travel across Europe for business purposes 40-50% of the time.
• Self-starter with a proactive, results-driven mindset.

Requirements

• Bachelor’s or Master’s degree in Biomedical Engineering or related field.
• 15+ years of experience in program management in customer engagement or marketing.
• Established network in the Electrophysiology space across Western Europe.
• Top-tier project management and collaboration skills.
• Fluent in English with excellent communication skills.
• Ability to navigate a fast-paced, matrixed environment.

Benefits

• Competitive salary and flexible benefits package.
• Supportive work environment focused on employee contributions.
• Opportunities for career growth and development.
• Access to a wide range of resources and benefits.