Enterprise Program Management Lead - Remote

Overview

The Senior Director, Program Management Office (PMO) & Change Management Lead is a critical leadership role within the Enterprise Efficiency & Effectiveness Office, responsible for driving governance, execution discipline, cross-functional coordination, interdependency management, and stakeholder engagement for a multi-year enterprise transformation agenda.

In Short

• Establish and manage governance structures (steering committees, working groups, leadership reviews).
• Implement scalable PMO tools and standardized project management practices.
• Maintain regular program cadences (weekly, monthly, quarterly updates).
• Sequence and oversee initiatives in location strategy, vendor optimization, automation/AI, and org design.
• Manage cross-functional dependencies and risks across Finance, HR, Data, Procurement, and business units.
• Track headcount, cost savings, vendor spend, and automation outcomes.
• Develop and execute change management strategies for workforce impacts and process redesign.
• Lead cross-enterprise stakeholder engagement to build alignment around program goals.
• Identify, escalate, and resolve program risks and issues.
• Lead, manage, and develop a team of 2-3 direct reports.

Requirements

• 10+ years in program management, transformation, large scale PMO, consulting, or change management roles preferred.
• MBA or related advanced degree preferred.
• 25%+ travel expected - primarily to St. Louis MO, Philadelphia, PA, and Bloomfield, CT.
• Proven experience supporting or leading multi-year efficiency programs.
• Strong expertise in program governance and KPI management.
• Ability to manage complex stakeholder groups and influence senior leaders.
• Strong analytical and communication skills with executive presence.
• Experience working with global teams, including India-based hubs.
• Expertise in shared services and transformation.
• Background in AI/automation programs or process redesign.

Benefits

• Comprehensive health-related benefits including medical, vision, and dental.
• 401(k) and company paid life insurance.
• Tuition reimbursement.
• A minimum of 18 days of paid time off per year.
• Paid holidays.