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Care Coordinator - Remote

Posted 1 week ago
Customer Service
Full Time
USA

Overview

The Care Coordinator will support Maximus patients by delivering a seamless care experience, managing provider schedules, and overseeing patient communications.

In Short

  • Coordinate video conferencing schedules for provider consultations.
  • Liaise with lab and pharmacy partners for test orders and prescriptions.
  • Manage patient messaging queues and triage inquiries.
  • Provide support and education to patients regarding telehealth services.
  • Maintain electronic health records (EHR) with data integrity.
  • Ensure compliance with healthcare regulations.
  • Participate in quality improvement initiatives.
  • Work in a fast-paced digital environment.
  • Collaborate with the clinical team for patient care.
  • Drive innovative approaches to enhance patient experiences.

Requirements

  • 1–3 years of experience in care coordination or telehealth support.
  • Associate’s or Bachelor’s degree in Healthcare Administration or related field preferred.
  • Familiarity with EHR systems and telehealth platforms.
  • Excellent verbal and written communication skills.
  • Strong attention to detail and organizational skills.
  • Empathetic and patient-focused approach.
  • Understanding of HIPAA and data privacy guidelines.

Benefits

  • Premium Blue Shield Platinum PPO & HMO Plans (up to 80% coverage).
  • Full suite of medical, dental, vision, and life insurance.
  • Flexible vacation and time-off policies.
Maximus Health logo

Maximus Health

Maximus Health is a mission-driven telemedicine company based in Santa Monica, CA, focused on optimizing men's health and hormones through a combination of content, community, and clinical support. With a strong financial position, including 8-figure annual recurring revenue and significant backing from top Silicon Valley venture capitalists, Maximus is experiencing rapid growth and aims to double its revenue year over year. The company emphasizes a culture of holistic candidate evaluation and values creativity, courage, and a commitment to health and personal development among its team members.

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