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Care Coordinator - Remote

Posted 2 weeks ago
Customer Service
Full Time
USA

Overview

The Care Coordinator role involves helping individuals achieve their health and wellness goals by providing support and services in their homes or community settings.

In Short

  • Make a lasting impact on members’ lives.
  • Travel to member’s homes for visits.
  • Manage demands from internal and external stakeholders.
  • Collaborate with clinical and social support teams.
  • Conduct face-to-face assessments of members.
  • Utilize criteria for authorizing home and community-based services.
  • Maintain a valid driver’s license for travel.
  • Available for an 8:00am – 5:00pm CST schedule.
  • Must live within specified counties in Tennessee.
  • Pass background checks and tobacco/nicotine tests.

Requirements

  • 3 years of experience in a clinical setting.
  • Active RN license in Tennessee or relevant social work license.
  • Exceptional customer service skills.
  • Effective time management skills.
  • Strong oral and written communication skills.
  • Proficient in basic Microsoft Office and email.
  • Ability to work in a fast-paced environment.
  • Self-motivated and flexible.
  • 24 months in role before eligible for internal positions.
  • Immunizations and medical tests may be required.

Benefits

  • Remote-first organization.
  • Opportunity for a compressed work week after 1 year.
  • Supportive work environment focused on health and wellness.
  • Potential relocation benefits for applicants moving to Chattanooga, TN.

V.V.S.H.P

VSHP Volunteer State Health Plan

BCBST BlueCross BlueShield of Tennessee, Inc. is Tennessee's largest health benefit plan company, dedicated to helping Tennesseans achieve better health for over 65 years. With a strong commitment to community well-being, BCBST focuses on providing comprehensive health insurance solutions while fostering a caring tradition among its employees and members. The organization operates as a remote-first company, allowing employees to work from home across the U.S., with a focus on promoting health and wellness through its tobacco-free hiring practices. BCBST values diversity and equal opportunity in its hiring processes, ensuring a supportive and inclusive workplace.

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