Care Coordinator - Remote

Overview

The Care Coordinator provides comprehensive and person-centered care coordination and management services for members experiencing emotional and/or behavioral problems or complex chronic conditions. This role involves working with members, their families, and a network of provider agencies to improve healthcare access and outcomes.

In Short

• Conduct strength-based assessments for members.
• Assist in transitioning members to appropriate levels of care.
• Deliver high-intensity care management services.
• Facilitate access to community services.
• Develop individualized service plans in collaboration with members.
• Provide wraparound services tailored to member needs.
• Follow-up with members to ensure continuity of care.
• Maintain accurate records in the EMR system.
• Collaborate with care team members and facilitate meetings.
• Participate in on-call rotation.

Requirements

• Associate’s Degree in psychology, sociology, or related field required.
• Excellent organizational and office skills.
• Strong people skills and ability to work with diverse populations.
• Effective oral and written communication skills.
• Detail-oriented with excellent time-management skills.
• Ability to handle change productively.
• Valid NYS driver’s license required.
• Completion of pre-employment health requirements.
• Mandated Reporter Certification required post-hire.
• Experience in care coordination preferred.

Benefits

• Opportunities for professional development.
• Supportive work environment.
• Engagement with a diverse population.
• Participation in community service initiatives.
• Flexible work arrangements.