Senior Customer Success Manager, APAC - Remote

Overview

Mattermost provides secure, workflow-centric collaboration for technical and operational teams that need to meet nation-state-level security and trust requirements. We serve technology, public sector, national defense, and financial services industries with customers ranging from tech giants to the world’s largest banks, to the U.S. Department of Defense and governmental agencies around the world.

In Short

• Innovative, customer-obsessed Customer Success Manager role.
• Focus on building relationships with customers in the APAC region.
• Ensure a successful customer journey and great user experience.
• Work closely with internal stakeholders.

Requirements

• Proficiency in Japanese.
• Proven track record in customer relationship management.
• Experience in driving product adoption and revenue growth.
• Strong knowledge of the DevOps market.
• Deep experience with Salesforce.

Benefits

• Remote-first work environment.
• Diverse and inclusive workplace.
• Opportunity to work with a wide variety of customers.