Remote Otter LogoRemoteOtter

Deployment Engineer - North Carolina - Remote

Posted 131 weeks ago
DevOps / Sysadmin
Full Time
NC, USA

Overview

This is a remote, intermediate-level position at Mashgin, where you will be responsible for the deployment and installation of technology and hardware, as well as handling customer support tickets and calls.

In Short

  • Remote position focused on technology deployment and customer support.
  • Work with product engineers and customers to ensure project success.
  • Excellent technical ability and communication skills required.
  • Problem-solving skills are critical for this role.
  • Position based within the greater Charlotte area.
  • Contribute to a culture of respect and fun.
  • Work in a profitable series B startup.
  • Focus on customer experience and satisfaction.
  • Opportunity to work in various locations across the country.
  • Be part of an innovative point-of-sale experience.

Requirements

  • Intermediate-level experience in technology deployment.
  • Strong technical ability and problem-solving skills.
  • Excellent communication skills.
  • Ability to handle customer support tickets and calls.
  • Experience working with product engineers.
  • Must be based in the greater Charlotte area.
  • Passion for customer experience.
  • Ability to work autonomously.
  • Experience in hardware installation.
  • Interest in AI and computer vision technologies.

Benefits

  • Work in a remote environment.
  • Be part of a successful and innovative startup.
  • Opportunity to impact customer experience positively.
  • Collaborative work culture.
  • Potential for career growth.
  • Engage with cutting-edge technology.
  • Flexible work arrangements.
  • Supportive team environment.
  • Focus on work-life balance.
  • Competitive compensation package.
Mashgin logo

Mashgin

Mashgin is an innovative Series B startup that has revolutionized the point-of-sale experience through the use of computer vision and AI, enabling nearly instantaneous checkout and eliminating long lines. With a mission to enhance customer convenience, Mashgin's kiosks are deployed in thousands of locations worldwide, including sports stadiums, convenience stores, college campuses, and corporate cafeterias. The company prides itself on a culture that values autonomy, customer experience, and a fun work environment. As a profitable company with a decade of progress, Mashgin is focused on growth and expansion, seeking talented individuals to join their multidisciplinary team.

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