Deployment Engineer - Remote

Overview

As a Deployment Engineer at Robust AI, you will play a critical role in our Customer Success Team, working alongside both onsite and remote engineers to deploy, maintain, and optimize next-generation warehouse robotic systems.

In Short

• Deploy and commission robotic systems at customer sites.
• Provide onsite and remote support to optimize system performance.
• Train customer teams on robot operation and maintenance.
• Travel up to 80% of the time for deployments and inspections.
• Diagnose and repair robotic systems.
• Conduct preventative maintenance for fleet reliability.
• Analyze system performance data for improvements.
• Maintain detailed documentation of service calls and repairs.
• Assist in root cause analysis for major incidents.
• Monitor and report key performance metrics.

Requirements

• Excellent communication skills.
• Strong problem-solving ability.
• Safety-first mindset.
• Attention to detail.
• Technical proficiency with tools and software.
• Self-starter with a growth mindset.
• Physical stamina for long periods and lifting.

Benefits

• Stock options and growth potential.
• Strong startup culture.
• Medical, Dental, and Vision coverage.
• Flexible vacation and sick leave practices.
• Paid parental leave.