Field Services Technician - Remote

Overview

As a Field Services Technician at Robust AI, you will play a critical role in deploying and maintaining next-generation warehouse robotic systems, ensuring they operate at maximum potential.

In Short

• Join a collaborative team focused on robotics and AI.
• Work alongside onsite and remote engineering staff.
• Execute preventative maintenance and incident triage.
• Troubleshoot, diagnose, and repair robots in the field.
• Provide technical support and training to customers.
• Work in an early-stage startup environment.
• Minimum 6-month contract commitment.
• Annual salary based on skills and experience.
• Be part of redefining robotics for customer value.
• Help build smart, safe, and flexible robots.

Requirements

• Experience in technical support or field service roles.
• Strong troubleshooting and diagnostic skills.
• Ability to work independently and in a team.
• Willingness to work in a fast-paced startup environment.
• Knowledge of robotics or AI is a plus.
• Excellent communication skills.
• Hands-on experience with mechanical and electrical systems.
• Flexibility to travel to customer sites.
• Commitment to customer success.
• Problem-solving mindset.

Benefits

• Competitive salary based on experience.
• Opportunity to work with cutting-edge technology.
• Collaborative and inclusive work environment.
• Potential for career growth in a startup.
• Hands-on experience in the robotics field.
• Flexible working conditions.
• Training and development opportunities.
• Contribute to innovative projects.
• Work with a passionate team.
• Impactful work that shapes the future of robotics.