Remote Otter LogoRemoteOtter

Deployment Engineer - Remote

Posted 238 weeks ago
DevOps / Sysadmin
Full Time
US

Overview

This is a remote, intermediate-level position at Mashgin, where you will be responsible for the deployment and installation of technology and hardware, as well as handling customer support tickets and calls.

In Short

  • Remote, intermediate-level position
  • Responsible for deployment and installation of technology
  • Handle customer support tickets and calls
  • Ensure projects are completed on time
  • Work directly with product engineers
  • Excellent customer support skills required
  • Technical troubleshooting skills are critical
  • Problem solving is essential
  • Focus on customer success
  • Part of a profitable series B startup

Requirements

  • Experience in customer support
  • Technical troubleshooting experience
  • Strong problem-solving skills
  • Ability to work autonomously
  • Experience with technology deployment
  • Familiarity with hardware installation
  • Excellent communication skills
  • Ability to work with engineers and customers
  • Relentless focus on customer experience
  • Respectful and fun work culture

Benefits

  • Work in a successful and innovative startup
  • Remote work flexibility
  • Opportunity to impact customer experience
  • Collaborate with product engineers
  • Be part of a profitable company
  • Autonomy in work
  • Engaging work environment
  • Focus on personal and professional growth
  • Work with cutting-edge technology
  • Participate in a culture of respect and fun
Mashgin logo

Mashgin

Mashgin is an innovative Series B startup that has revolutionized the point-of-sale experience through the use of computer vision and AI, enabling nearly instantaneous checkout and eliminating long lines. With a mission to enhance customer convenience, Mashgin's kiosks are deployed in thousands of locations worldwide, including sports stadiums, convenience stores, college campuses, and corporate cafeterias. The company prides itself on a culture that values autonomy, customer experience, and a fun work environment. As a profitable company with a decade of progress, Mashgin is focused on growth and expansion, seeking talented individuals to join their multidisciplinary team.

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