Deployment Engineer - Remote

Overview

This is a remote, intermediate-level position at Mashgin, where you will be responsible for the deployment and installation of technology and hardware, as well as handling customer support tickets and calls.

In Short

• Remote, intermediate-level position
• Responsible for deployment and installation of technology
• Handle customer support tickets and calls
• Ensure projects are completed on time
• Work directly with product engineers
• Excellent customer support skills required
• Technical troubleshooting skills are critical
• Problem solving is essential
• Focus on customer success
• Part of a profitable series B startup

Requirements

• Experience in customer support
• Technical troubleshooting experience
• Strong problem-solving skills
• Ability to work autonomously
• Experience with technology deployment
• Familiarity with hardware installation
• Excellent communication skills
• Ability to work with engineers and customers
• Relentless focus on customer experience
• Respectful and fun work culture

Benefits

• Work in a successful and innovative startup
• Remote work flexibility
• Opportunity to impact customer experience
• Collaborate with product engineers
• Be part of a profitable company
• Autonomy in work
• Engaging work environment
• Focus on personal and professional growth
• Work with cutting-edge technology
• Participate in a culture of respect and fun