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Junior Account Manager - Remote

Posted 7 days ago
marta logo

marta

Sales / Business
Full Time
Berlin, Germany
80,000€ /year

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Overview

As a Junior Account Manager at marta, you will be responsible for acquiring and managing your own client base while contributing to a significant societal mission.

In Short

  • Manage and acquire your own client base without cold calling.
  • Provide technical support and explain the marta platform to clients.
  • Act as a point of contact for families of care recipients.
  • Conduct satisfaction surveys and assist with care transitions.
  • Share best practices for conflict resolution with families.
  • Collaborate closely with teams from different countries.
  • Continuously provide feedback to optimize internal processes and customer experience.

Requirements

  • No prior experience required; mindset is key!
  • Winning mentality with a willingness to learn and excel.
  • Experience in Account Management, Sales, or Customer Success is a plus.
  • Enjoy communicating and convincing clients over the phone.
  • Friendly, open, and communicative personality.
  • Fluent in German (minimum C2); English is a plus.
  • Experience with systems like Salesforce, Pipedrive, or Hubspot is an advantage.

Benefits

  • Work on an important mission to positively influence the care crisis.
  • Opportunity to reach an OTE of 80k € per year within 18 months through commission.
  • Modern office environment in the heart of Berlin.
  • Flexibility with office locations in Bonn, Lithuania, Romania, and Poland.
  • Regular team events and legendary company parties.
  • Home office policy allowing up to two days a week remote work.
  • 27 days of vacation per year and comprehensive office support.
  • Join an international team with growth and learning opportunities.

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