As a Junior Account Manager at marta, you will be responsible for acquiring and managing your own client base while contributing to a significant societal mission.
In Short
Manage and acquire your own client base without cold calling.
Provide technical support and explain the marta platform to clients.
Act as a point of contact for families of care recipients.
Conduct satisfaction surveys and assist with care transitions.
Share best practices for conflict resolution with families.
Collaborate closely with teams from different countries.
Continuously provide feedback to optimize internal processes and customer experience.
Requirements
No prior experience required; mindset is key!
Winning mentality with a willingness to learn and excel.
Experience in Account Management, Sales, or Customer Success is a plus.
Enjoy communicating and convincing clients over the phone.
Friendly, open, and communicative personality.
Fluent in German (minimum C2); English is a plus.
Experience with systems like Salesforce, Pipedrive, or Hubspot is an advantage.
Benefits
Work on an important mission to positively influence the care crisis.
Opportunity to reach an OTE of 80k € per year within 18 months through commission.
Modern office environment in the heart of Berlin.
Flexibility with office locations in Bonn, Lithuania, Romania, and Poland.
Regular team events and legendary company parties.
Home office policy allowing up to two days a week remote work.
27 days of vacation per year and comprehensive office support.
Join an international team with growth and learning opportunities.