Junior Account Manager - Remote

Overview

As a Junior Account Manager at marta, you will be responsible for acquiring and managing your own client base while contributing to a significant societal mission.

In Short

• Manage and acquire your own client base without cold calling.
• Provide technical support and explain the marta platform to clients.
• Act as a point of contact for families of care recipients.
• Conduct satisfaction surveys and assist with care transitions.
• Share best practices for conflict resolution with families.
• Collaborate closely with teams from different countries.
• Continuously provide feedback to optimize internal processes and customer experience.

Requirements

• No prior experience required; mindset is key!
• Winning mentality with a willingness to learn and excel.
• Experience in Account Management, Sales, or Customer Success is a plus.
• Enjoy communicating and convincing clients over the phone.
• Friendly, open, and communicative personality.
• Fluent in German (minimum C2); English is a plus.
• Experience with systems like Salesforce, Pipedrive, or Hubspot is an advantage.

Benefits

• Work on an important mission to positively influence the care crisis.
• Opportunity to reach an OTE of 80k € per year within 18 months through commission.
• Modern office environment in the heart of Berlin.
• Flexibility with office locations in Bonn, Lithuania, Romania, and Poland.
• Regular team events and legendary company parties.
• Home office policy allowing up to two days a week remote work.
• 27 days of vacation per year and comprehensive office support.
• Join an international team with growth and learning opportunities.