Junior Account Manager - Remote

Overview

The Junior Account Manager will be responsible for maintaining client satisfaction and retention by managing designated accounts and collaborating with cross-functional teams.

In Short

• Serve as the primary point of contact for designated accounts.
• Maintain ongoing communication with customers.
• Coordinate with Development teams to resolve technical issues.
• Track and follow up on high-priority tickets.
• Manage client databases efficiently.
• Support customers in leveraging service offerings.
• Complete additional tasks as required.
• Work remotely with flexible hours.
• Be part of a forward-thinking team in healthcare technology.

Requirements

• Strong Communication Skills in English.
• Experience in client engagement and facilitating meetings.
• Technical proficiency with Google Suite and Microsoft Office.
• Attention to detail and ability to manage multiple accounts.
• Proactive and collaborative self-starter.
• Problem-solving ability to address customer needs.
• Previous experience in account management preferred.
• Experience within the healthcare or compliance training industry is a plus.

Benefits

• Work remotely with flexible hours.
• Contribute to the growth of an industry leader.
• Be part of a forward-thinking team.