Virtual Medical Assistant - Remote

Overview

The Virtual Medical Assistant provides remote clinical and administrative support to healthcare providers and care teams, ensuring efficient, compassionate care for patients.

In Short

• Fully remote position
• Assist with patient coordination and documentation
• Schedule patient appointments and coordinate follow-ups
• Verify insurance information and assist with eligibility checks
• Document patient interactions within the EMR system
• Obtain and review medical records and lab results
• Respond to patient inquiries via phone and secure messaging
• Support prescription refill requests and prior authorizations
• Maintain compliance with HIPAA regulations
• Collaborate with healthcare professionals for continuity of care

Requirements

• High school diploma or equivalent required
• Certified Medical Assistant (CMA) or Registered Medical Assistant (RMA) preferred
• Strong knowledge of medical terminology
• Proficiency with EMR/EHR systems and Microsoft Office
• Excellent verbal and written communication skills
• Strong organizational and multitasking abilities
• Ability to maintain confidentiality and professionalism
• Comfortable working independently in a remote setting
• 1+ year of experience in a clinical or healthcare setting
• Prior experience with remote healthcare support preferred

Benefits

• Fully remote work environment
• Competitive compensation
• Comprehensive benefits package (medical, dental, vision)
• Paid time off
• Retirement savings options
• Ongoing training and professional development opportunities