Medical Virtual Assistant - Remote

Overview

The Medical Virtual Assistant will provide exceptional administrative support to healthcare professionals in a remote setting, managing patient records and ensuring high-quality customer service.

In Short

• Utilize EMR systems to manage patient records.
• Update and maintain patient information and treatment plans.
• Provide customer service via phone, email, or chat.
• Explain services to new patients.
• Assist in scheduling appointments and managing calendars.
• Collaborate with medical billing teams.
• Maintain patient confidentiality per HIPAA regulations.
• Work collaboratively in a remote team environment.

Requirements

• Previous experience as a Medical Virtual Assistant preferred.
• Proficient in EMR systems and medical terminology.
• Excellent verbal and written communication skills.
• Strong organizational skills and attention to detail.
• Ability to multitask in a fast-paced environment.
• Proven customer service skills.
• Ability to work independently and as part of a team.
• Familiarity with medical billing and coding is a plus.

Benefits

• Opportunity to work remotely.
• Be part of a supportive team.
• Make an impact in healthcare.