Virtual Medical Assistant - Remote

Overview

MedSpecialized, Inc. is seeking a Virtual Medical Assistant to support healthcare clinics in the US by handling inbound and outbound clinical operations.

In Short

• Remote work opportunity with night shifts.
• Answer inbound calls for scheduling and clinic information.
• Make outbound calls for patient appointment reminders.
• Provide EMR notes for all calls conducted.
• Utilize Google Chat for communication.
• Requires a BS in Nursing and 6 months of BPO Healthcare experience.
• Must have excellent English proficiency and strong communication skills.
• Stable internet connection and conducive home work environment required.
• Paid training period and various benefits offered.
• Relocation allowance for new hires from outside Cebu.

Requirements

• Graduate of BS in Nursing.
• At least 6 months of experience in a BPO Healthcare account.
• Excellent English proficiency with strong communication skills.
• Typing speed of 25 wpm or faster.
• Internet speed of at least 100 mbps.
• Computer literacy (GMail, Google Sheets).
• Physically fit to work in a BPO setting.
• Willing to work during holidays and weekends.
• Must reside outside Cebu.

Benefits

• Monthly salary of 20,000 - 30,000 PHP.
• New hire bonus of 5,000 PHP.
• Attendance bonus of 2,000 PHP.
• Paid time off for public holidays, vacation, and personal time.
• Free health insurance with one dependent.
• Company-sponsored outings and international travel opportunities.
• Discounted optical services and free meals for onsite employees.
• Robust Government Benefits Administration.
• Lactation breaks for breastfeeding moms.
• Interest-based employee clubs.