Medical Virtual Assistant - Remote

Overview

Virtual Rockstar is looking for a full-time Medical Virtual Assistant to support a well-established boutique physical therapy and fitness practice based in California. Known for their high-touch, individualized care, this practice has earned an outstanding reputation in the community, with strong referrals from local physicians and clients alike.

In Short

• Remote position providing administrative and customer service support.
• Manage patient communications, scheduling, and insurance verifications.
• Coordinate with therapists and staff to manage daily schedules.
• Maintain accurate patient records in the EMR (WebPT).
• Verify patient insurance coverage and assist with billing inquiries.
• Provide general admin support to the Front Desk Manager.
• Experience in similar roles preferred.
• Strong communication skills are essential.
• Opportunities for professional development and growth.
• Work in a dynamic and supportive team environment.

Requirements

• Previous experience as a Medical Virtual Assistant or similar role.
• Strong communication skills and professional demeanor.
• Comfortable using EMRs and administrative software.
• Knowledge of insurance verification and Medicare guidelines preferred.
• Highly organized with attention to detail.
• Reliable internet connection and backup power source.
• Ability to work independently while aligned with a team.

Benefits

• Competitive salary commensurate with experience.
• Opportunities for professional development and growth.
• Work in a dynamic and supportive team environment.
• Make a meaningful impact by helping to build and strengthen families.