Remote Patient Advocate

Overview

Are you passionate about helping others navigate their healthcare journey? As a Remote Patient Advocate, you will serve as a key point of contact for patients, helping them understand their care options, coordinate services, and resolve questions or concerns in a fully remote environment.

In Short

• 100% Remote with flexible schedule options
• Paid training provided
• Growth opportunities available
• Serve as primary contact for patients via phone and secure messaging
• Help patients understand healthcare processes and benefits
• Schedule appointments and coordinate follow-ups
• Verify insurance eligibility and assist with referrals
• Document interactions accurately in EMR/EHR systems
• Maintain HIPAA compliance
• Collaborate with internal teams for seamless patient experiences

Requirements

• High school diploma or equivalent required
• 1+ year of experience in healthcare, call center, customer service, or administrative support preferred
• Strong communication and problem-solving skills
• Basic knowledge of medical terminology is helpful
• Comfortable using computers, EMR systems, and Microsoft Office
• Reliable internet connection and ability to work independently
• Healthcare certification is a plus but not required

Benefits

• Fully Remote – Work from anywhere in the U.S.
• Competitive compensation
• Flexible scheduling options
• Comprehensive benefits (medical, dental, vision)
• Paid time off and retirement options
• Supportive, mission-driven culture