Client Success Manager - Remote

Overview

Maple is a fast-growing health tech company focused on enhancing healthcare experiences for patients and providers. We are seeking a Client Success Manager to manage strategic client relationships and drive operational excellence.

In Short

• Manage a portfolio of strategic clients.
• Serve as the primary contact for key partner programs.
• Deliver exceptional client experiences.
• Ensure operational excellence in B2B/B2I operations.
• Strengthen partnerships and identify growth opportunities.
• Work in a fast-paced, impact-driven environment.
• Tailor programs to meet unique partner needs.
• Contribute to the healthcare system's improvement.
• Be part of a recognized and award-winning team.
• Support the entrepreneurial culture of Maple.

Requirements

• Strategic thinker with problem-solving skills.
• Experience in client success or partnership management.
• Strong communication and relationship-building skills.
• Ability to thrive in a fast-paced environment.
• Understanding of healthcare systems is a plus.
• Self-starter with a results-driven mindset.
• Experience in B2B or B2I operations.
• Proven track record of delivering results.
• Ability to tailor solutions to client needs.
• Passion for improving healthcare experiences.

Benefits

• Work with a growing network of healthcare providers.
• Be part of a top startup recognized by LinkedIn and Deloitte.
• Contribute to meaningful healthcare improvements.
• Collaborate with a dedicated and talented team.
• Opportunities for professional growth and development.
• Engage in a culture centered around health and well-being.
• Access to virtual care services.
• Participate in innovative healthcare solutions.
• Enjoy a dynamic and entrepreneurial work environment.
• Make a positive impact on the healthcare system.